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Home >> Categories >> Customer Services >> Control Room Help Desk Officer

Control Room Help Desk Officer Job in TPL Trakker
TPL Trakker

Pakistan\'s first and region\'s largest vehicle tracking and fleet management service provider has established its notable presence in the market and remains the emphatic market leader today despite the presence of many competitors.

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Control Room Help Desk Officer apply now

TPL Trakker

Employer

Telecommunication / ISP

Customer Services

Full Time

1

Karachi, Pakistan

22k to 25k

May 28 2013

Jun 28 2013

In-bound and out-bound calls. Liaison and co-ordination with Customers, transporters, vendors etc. Responding to all clients queries. Updating daily MIS and reports and sending it out to clients and internally. Monitoring of cargo on web-based work portal. Inputting informationdatabase in CRM or web-based work portal timely.

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Skills Required



1 to 2 years

Bachelors

Any

Experienced (Non-Manager)

Must possess at least a Graduation degree. Having prior experience with handling calls in a call center will be preferred. Having a good knowledge of MS Office and especially MS Excel. Having a good knowledge of generating daily MIS. Having good communication skills is a must. Having good command of spoken and written English.