Control Room Help Desk Officer Job in TPL Trakker
Pakistan\'s first and region\'s largest vehicle tracking and fleet management service provider has established its notable presence in the market and remains the emphatic market leader today despite the presence of many competitors.
Number of Vacancies
Location of Job
Control Room Help Desk Officer
Telecommunication / ISP
22k to 25k
May 28 2013
Jun 28 2013
In-bound and out-bound calls.
Liaison and co-ordination with Customers, transporters, vendors etc.
Responding to all clients queries.
Updating daily MIS and reports and sending it out to clients and internally.
Monitoring of cargo on web-based work portal.
Inputting informationdatabase in CRM or web-based work portal timely.
Desired Candidate's Profile
1 to 2 years
Must possess at least a Graduation degree.
Having prior experience with handling calls in a call center will be preferred.
Having a good knowledge of MS Office and especially MS Excel.
Having a good knowledge of generating daily MIS.
Having good communication skills is a must.
Having good command of spoken and written English.